Loading
freedom-mobile

Freedom Mobile Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Freedom Mobile mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Freedom Mobile mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Freedom Mobile cell phone plan reviews.

Client's Ranking
2.3
Network
2.4
Onboarding experience
2.2
Bill
2.5
Customer Service
2.2
Digital experience
2.2

Freedom Mobile cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Freedom Mobile cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

Freedom Mobile Reviews from Users

Freedom mobile reviews from users seem generally positive and assuring. They praise the provider’s ability to provide great offers and excellent service. The operator is also appreciated for offering unique services and promotions to users, every now and then. If you’ve used their services and would like to share a review with others, feel free to share your experience right here!

Last 365 days average

30 reviews

2.3

All time average

48 reviews

2.5

Freedom Mobile https://www.planhub.ca/img/logo/freedom-mobile.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 48 2.5
Freedom Mobile
1
2024-01-03
Horrible customer service

You people have no idea what customer service is! Horrible service! I will be complaining!

PlanHub

1 person found this useful

Freedom Mobile
5
2020-02-27
"4+ Years with Freedom: $25 Off!"

Freedom mobile customer of 4+ years, excellent service.
Sign up below for $25 off
https://refer.freedommobile.ca/1snJADm

PlanHub

1 person found this useful

Freedom Mobile
4
2024-07-12
customer service person

AJ at customer service was extremely helpful. He checked everything and my issue was resolved.

PlanHub
Freedom Mobile
3
2024-07-09
Significant hidden charges when switching plans

I just switched my prepaid plan from the $50 plan to the $34 plan because I realized I don't need 100 GB of data. I only used 20 last month. I thought I'd be paying $34. Instead, I paid $64 because of all your hidden additional charges. The new plan fee, the change of plan fee, the no autopay fee, and all that BS. It would have been cheaper for me to stick to my original $50 plan. I am very annoye More

PlanHub
Freedom Mobile
2
2024-07-05
Im going to look at other companies and plans

As someone who has been with freedom mobile since 2015 I am unfortunately thinking of leaving and switching to another provider. I have noticed in the past few years that the company no longer values their customers and the quality of their internet and data coverage services seems to have decreased or have become more complicated to receive. I think this used to be a great company and they had an More

PlanHub
Freedom Mobile
4
2024-07-03
Coverage isn't very good

I love how much cheaper freedom is. But their coverage sucks compared to the other big carriers. Maybe I. A city like Toronto they would be fine. But out in the country or even smaller cities of Southern Ontario the coverage just isn't there. And when my phone switches to nationwide it often won't even connect.

PlanHub
Freedom Mobile
1
2024-06-30
No Compassion Worst Customer Service Ever

My daughter passed away. I have 4 limes through Freedom, 2 on contract and 2 not on contract. My daughters was one on contract. I requested that one of the numbers not on contract take over her contract and cancel the line not on contract. They told me we had to keep her number. So in other words, if I switched mu phone to her number, anyone one of our family and friends would see they are receiv More

PlanHub
Freedom Mobile
1
2024-06-20
Billing day chaos ensues: auto-pay required

Today is billing day by 11am they froze my calling feature. I went to pay and it would t let me without signing up for auto pay. Then the system doy le charged me and won't refund me the money it took by its own error. Now my kids can't eat next week.

PlanHub
Freedom Mobile
1
2024-06-02
Horrid customer.service and tons of hidden fees

Confusing plan rates with weird rules and lies about frozen rates. Fraud of a pay as you go service as if you don't need service for a month they fee you out the wazoo. Their loyalty retention lady was extremely rude and inconsiderate with me. Along with being completely uncompasionate. She seems mad that she couldn't get me.to yell and swear at her so she could hang up on me. But I never disrespect workers.

PlanHub
Freedom Mobile
3
2024-05-31
Beginner Plan

I would recommend Freedom mobile to Lake a student a college student someone that’s more in a remote city area people that use it on a daily concept. I would recommend the bigger three like Telus bill or Rogers Freedom seems to be OK. It recently launched in 09 and a different name and kinda went onward from there to the network that it is now to free mobile start office a small little company win More

PlanHub